Christy Shafer


Christy’s proven analytical, consultative and customer-focused sales and account management experience with excellent written, oral communication and presentation skills drive her leadership of successful operating teams and achievement of client goals.

Christy is a dynamic, results-driven travel industry professional with 16 years of experience in customer relationships, problem solving, and business development. She uses visionary, strategic and conceptual thinking to generate new ideas and initiate change. She joined CTM in 2017 and is currently leading the Central Region.
Prior to joining CTM, she successfully managed corporate accounts and account management teams for industry players, including BCD Travel, and TSI USA,
As part of CTM’s senior leadership team, Christy is responsible for sales, operations and account management for the Central Region of Corporate Travel Management, including P&L, staffing, and ultimate client retention responsibility.  Christy’s strong communications and teambuilding skills allow her to coordinate cross-functional groups to accomplish objectives and effectively deliver CTM service and technology solutions to each customer in a fast-paced, high-growth and diverse environment.