Senior Vice President & General Manager, Central
Michele showcases her extensive expertise with staff management and client retention in leading CTM’s Central Region operations. By combining her operational experience and her problem-solving nature, Michele consistently delivers on CTM and client goals.
Michele joined CTM in 2014 and has led our Central Region operations since 2015.
Prior to joining CTM, Michele was on-site Account/Operations Manager for a Fortune 500 mining operation, a position she held for nearly two decades of growth within the company. Under her direction and leadership, this account rolled out multi-national travel operations, online booking tools, and worked through many strategic mergers and acquisitions, as well as the organic growth of the travel program, allowing her to hone her skills in change management, leadership, and multi-national travel operations.
As part of CTM’s senior leadership team, Michele is responsible for sales, operations and account management for the Central Region of Corporate Travel Management, including P&L, staffing, and ultimate client retention responsibility. Michele’s expertise in operations and management allow her to effectively deliver CTM service and technology solutions to each customer.