Natalie Benson, COO/CFO – North America
Natalie Benson, COO/CFO at Corporate Travel Management North America (CTM NA), has two-and-a-half decades of financial experience with many well-known companies, spanning a wide range of industries. Benson’s comprehensive strategic financial and operational expertise, coupled with her goal-oriented approach, brings a wealth of knowledge and tremendous value to the company. She is responsible for overseeing all areas of finance in the USA in achieving long-term growth and sustainable profits. Operationally Benson is responsible for the financial health and well-being, risk and legal management and financial reporting of the entire USA operation, inclusive of recruitment and development of the teams in these areas.
Prior to joining CTM NA, Natalie held a number of impressive positions with the Flight Centre Travel Group in Australia and the USA – twice leading her finance teams to earning the coveted FCL Global Finance Nation Award, which is given to the highest performing financial team globally, judged on a number of key criteria including financial control, leadership and commercial initiatives to improve the financial performance and efficiency of the operational Corporate and Leisure Travel businesses.
During her time with FCTG Natalie was also responsible for the establishment of the Global Corporate Product team, the integration of Australian Wholesaler Travel Spirit Group and was an integral part of the executive team that led the acquisition of Liberty Travel and GOGO Worldwide Vacations, also known as the LibGo Travel Group, Bannochburn Travel and Garber Travel. Benson led the financial integration and restructuring with awe-inspiring success. One of Benson’s most noteworthy achievements was her role in consolidation projects, systems and process improvement initiatives and a variety of cost-saving synergy initiatives, which over a span a number of years resulted in the overall financial improvement in the USA businesses of a turnaround in excess of $40 million.
Earlier in her career, Natalie held a number of impressive positions, ranging from CFO to finance director to principal management consultant, at companies and government agencies in Australia and the United Kingdom, including 2001 Goodwill Games Brisbane Limited, Queensland Treasury, Price Waterhouse and Ernst and Young.