

Leadership Team
- Regional Leadership
- Executive Leadership
- CTM Board
CTM Board
CTM Board
CTM Board
CTM Board
CTM Board
Anita Salvatore
Chief Executive Officer, North America
Anita’s passion is a driving force and is instrumental in shaping, strengthening, and contributing to CTM’s overall global presence and financial performance. Known for fostering a culture of innovation and collaboration, Anita excels in aligning teams with organizational goals. She is results driven and has a knack for identifying opportunities, navigating challenges, and implementing solutions that drive sustainable growth. As CEO, Anita brings a wealth of experience and a proven track record of driving transformation and operational excellence in a dynamic business environment.
As former COO and EVP of Customer Success, Anita spearheaded customer-centric and operational initiatives by harnessing technology and data-driven insights to streamline processes and optimize customer engagement, support, and service. With a keen understanding of the market and placing the customer at the heart of every decision, Anita formulated and executed innovative strategies through cross-functional collaboration to ensure customers achieved their goals.
Anita’s strategic foresight has been a catalyst for success in her previous roles. With a career spanning over 30 years, Anita has consistently demonstrated unwavering dedication to customer satisfaction and operational efficiency. Anita rapidly progressed through the ranks, leaving an indelible mark in each of her executive leadership roles.
Anita is a founding member of Women in Travel (WINiT) and an active member of GBTA and a former board member of the Travel & Leisure Advisory Board.

Joel Bailey
Chief Technology Officer, North America

Renee Bubke
Chief Financial Officer, North America
Renee Bubke joined the CTM organization in 2018, previously having worked in finance roles at Masco Corporation, Chrysler Group, and Ernst & Young.
In 2022, Renee assumed leadership of CTM’s Finance organization, preparing for her new role as CFO beginning in 2023.
Renee is based in Omaha, NE, and has proven herself an excellent leader and the right person to help move CTM forward in her expanded capacity.

Penny Watermeier
Executive Vice President, Customer Success
Penny is a data-driven leader with proven success in multiple facets of the travel industry, a comprehensive understanding of change management, and a collaborative approach to offer differentiation in solutions.
She began her career in the travel industry in 1986 as a corporate travel counselor, quickly moving into leadership roles. Penny joined the organization in 1997, managing teams responsible for maintaining key client relationships. At the end of 2020, Penny was appointed to Senior Vice President / General Manager – Central region.
Penny has been an allied member of the Global Business Travel Association (GBTA) for several years. In conjunction with GBTA and the Wharton School of Business, Penny received her Global Leadership Professional® (GLP) Designation in 2010.
As part of CTM’s executive leadership team, Penny is responsible for the success of our operational regions in North America.

Mary Ellen Hess
Executive Vice President, Business Development, North America
Mary Ellen (George) Hess is an experienced sales and marketing executive with a passion for technology and customer experience. In her role as Executive Vice President, Business Development, North America, Mary Ellen spearheads client acquisitions for CTM North America.
Mary Ellen joined CTM as a highly regarded travel industry professional with more than three decades of proven success in leading high-performance teams, product development, digital transformation, and superior results in bringing new solutions to the travel industry.
Mary Ellen’s accolades include recognition from WINiT by Global Business Travel Association’s Top 40 Women in Travel, as well as Skift’s Corporate Travel Innovators list. She currently serves on the GBTA Allied Council.
Prior to joining CTM, Mary Ellen held executive leadership roles within the travel industry at a highly advanced TMC platform technology company and three global TMCs.
As part of the CTM’s senior leadership team, Mary Ellen leverages her extensive travel industry knowledge integrating sales and marketing teams while achieving CTM North America’s growth goals.

Lisa Nasser
Chief Legal Officer, North America
Lisa began her career in private practice with a focus on mergers and acquisitions and general corporate matters, including contract review and negotiation. She graduated from Creighton University and the University of Nebraska College of Law.
In her career at Travel and Transport, and then CTM after their acquisition, Lisa spent six years as Assistant General Counsel. In late 2021, she took the opportunity to lead the privacy and information governance programs at a regional bank, before returning to CTM.
As Chief Legal Officer and part of the executive committee at CTM North America, Lisa is responsible for managing legal risk for the North American organization.

Chris Shimokawa
Senior Vice President, Human Resources, North America

Erik Shor
Chief Partnership Officer
Erik’s journey in supplier relations began 10 years ago when he joined Ultramar Travel Management overseeing the air and ground categories. Erik served as Travel and Transport’s VP of Partner Solutions prior to Travel and Transport’s acquisition by CTM in 2020. Rounding out his experience, Erik also spent time working in regional and global sales at The Lufthansa Group, as well as holding various roles within BCD Travel.
Growing up in Rockaway Beach, Queens, and in the arrival and departure path of JFK, Erik developed a enthusiasm for flight and travel as a young boy. Erik is based in New York City where lives with his partner of 22 years, Paul, and their dog, Bradley.

Debbie Westlake
Senior Vice President, Operations and Service Excellence
Debbie Westlake joined CTM in 2022 in the newly created role of SVP, Operations and Service Excellence. Westlake oversees external and internal service strategy and delivery, including a focus on long-term, productive and profitable sustainability and growth.
Westlake spent 20 years at CWT, where she held a variety of leadership roles, most recently as VP, Traveler Services Support for the Americas, a position she held for 14 years that encompassed strategic planning, project management, workforce management, operational reporting, training, business continuity, real estate & facilities, technical business requirements, and client implementations.
Since departing CWT, Westlake held positions in operations leadership at Adelman Travel, Ciox Health, and Press Ganey.

April Wheeler
Senior Vice President, Customer Success
April is a driven customer experience executive and decisive leader with an extensive history of building, developing, and leading customer-focused teams.
Her accomplished tenure in the travel industry is paired with proven success in fostering efficiency and focusing on customer satisfaction. As a disciplined leader, she excels in operations management, strategic planning, goal setting, interacting with customers, and problem-solving.
April was appointed to SVP of Customer Success in 2021. In this role, April ensures that our customers get the best out of their relationship with CTM, via consistent communications, service, and solutions.

Sarah D’Alessandro
Senior Vice President/General Manager, Operations
New York/New Jersey Region
Sarah D’Alessandro joined CTM in 2022 as Senior Vice President/General Manager overseeing the New York/New Jersey region.
D’Alessandro is an industry veteran with over 30 years in the business travel industry. Her experience includes leadership positions in operations at Direct Travel and, subsequently, BCD Travel, where she spent more than 20 years.
Most recently, Sarah served as Vice President, setting the operational strategy for $2.6 billion in global travel spend for a diverse and high-profile client portfolio spanning 70+ countries.

Amy DeSantis
Senior Vice President/General Manager, Operations
Northeast Region
Amy DeSantis has enjoyed over 10 years with CTM, having joined the organization in 2012.
After first leading the East region’s Account Management team, Amy was promoted to Senior Vice President/General Manager, Operations for the Northeast Region in 2022.
Prior to her time with CTM, Amy spent six years with FCM Travel Solutions as Business Development Manager

Carol Hall
Senior Vice President & General Manager, Mountain West Region
Carol is a driven customer experience executive and decisive leader with an extensive history of building, developing, and leading customer-focused teams.
Carol’s thirty years of business travel industry experience drives her success in managing client relationships, while implementing processes that foster team work, streamline operations, and improve customer satisfaction. She is a disciplined leader who excels in operations management, strategic planning, goal setting, interacting with customers and problem solving. Carol’s outstanding interpersonal skills enable her to cultivate strong business relationships and to mentor and develop team members.
As part of CTM’s senior leadership team, Carol is responsible for sales, operations and account management for the Mountain Region of CTM North America, including P&L, staffing, and ultimate client retention responsibility. She leads a strong team to deliver CTM service and technology solutions to each customer in a fast-paced, high-growth and diverse environment.

Tara Fisher
Senior Vice President/General Manager, Central Region
Tara Fisher brings over 25 years of expertise in travel management, encompassing global account management, sourcing, marketing, business development, and procurement. Since joining CTM in 2013, Tara has been instrumental in leading teams that drive business growth, foster customer relationships, and ensure exceptional client satisfaction.
Based in Omaha, Nebraska, Tara combines her industry knowledge and leadership skills to deliver innovative solutions that support her clients’ needs while championing team development and organizational success.

Christy Prescott
Chief Executive Officer, Collegiate Travel Planners (CTP)
Christy Prescott is a trailblazing entrepreneur with over 29 years of extraordinary success. Her tenured travel industry career is marked with innovation and leadership as she founded, guided, and earned a reputation as a visionary in the travel industry. As Chief Executive Officer and Founder of Corporate Travel Planners (CTP), now Collegiate Travel Planners (CTP), Christy built and expanded CTP into one of the largest privately-owned travel agencies before Corporate Travel Management (CTM) acquired the company in December 2019.
As Chief Executive Officer of CTP, she is part of CTM’s senior leadership team. Christy is responsible for managing CTM’s university clients’ relationships and strategic business direction.
Christy is passionate about philanthropy and founded her charity, Christy’s Hope for Battered Women and Children, over two decades ago.

Karen Thorburn
Senior Vice President/General Manager, Operations
Karen Thorburn started her career with Corporate Travel Management in 2010, before her appointment as Senior Vice President/General Manager of CTM’s Pacific Region.
In her many years with the company, Karen has been an outstanding contributor operationally and with clients, and is well respected among the Pacific team, her peers, and CTM clients.

Teri Awwad
Vice President, CTM Meetings & Events, North America
Teri has over 37 years of experience in the meeting and events industry. A graduate of the University of Central Florida’s Hospitality Management program, she started her career in the destination management business in both sales and operational capacities.
She moved into special events at Universal Orlando Resort in Orlando, FL as Vice President of Park & Events Sales, heading the sales and services team that specialized in corporate, association, and incentive events in the theme parks.
Teri then made a career move into the tradeshow industry as the Regional Director of Account Management of the South Atlantic Division for GES. After four years in the tradeshow industry, Teri returned to meeting and event planning in a regional manager capacity for a nationwide DMC. After owning her own meeting and event company, she was pulled back into the corporate world joining CTM Meetings & Events in 2018.
Teri and her family moved to Colorado in June of 2012 simply for the love of the state’s beauty and outdoor activities that her family enjoys so much. She is also an active member of the Rocky Mountain MPI Chapter.

Angie Langen
Vice President, Marketing
With over 20 years in marketing, sales, and communications, Angie is passionate about communicating the CTM story, driving competitive marketing strategies, and creating meaningful interactions with our clients, partners, and the media.
She began her career as the Sales and Marketing Manager for Leisure Trends Group [now part of NPD Group], before joining CTM in 2006 as the Director of Marketing.
During Angie’s storied career with CTM, she has held many positions, including Communications Manager, Director of National Sales Support, and Executive Director of National Sales Support. Angie brings a wealth of team management experience, travel industry knowledge and sales insights.
In her role as Vice President, Marketing, Angie manages the CTM North America marketing strategy, strategic communications plans, establishing and maintaining CTM’s brand awareness, lead-generation, and customer engagement goals.

Debbie Langen
Senior Vice President, Business Development, North America
Debbie Langen brings more than 20 years of experience in growing the CTM business. Focusing on large markets and global business development, she is passionate about building strong professional relationships and solving unique client problems.
Based in Florida, she is an integral part of the CTM’s global sales team.
As part of the CTM North America national leadership team, Debbie is responsible for supporting the North American sales team via training, mentoring, coaching, and strategy development.

Jamie Pherous
Executive Director, Managing Director
Director since May 2008
Jamie Pherous founded Corporate Travel Management Limited (CTM) in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.
Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.

James Spence
Global Chief Financial Officer
James Spence joined CTM in May 2024 as Global Chief Financial Officer. James has more than 15 years’ experience as CFO of international businesses primarily in energy and software sectors, and has operated across Australasia, North America and Europe throughout his 30+ year career. James brings broad-based financial experience across all the main disciplines within finance include strategy, risk, treasury, accounting, M&A, capital markets, investor relations and commercial decision-making with extensive board level, team leadership and public markets experience. James holds a Bachelor of Science – Economics & Politics and is a Chartered Accountant.

Eleanor Noonan
Global Chief Operating Officer
Eleanor Noonan joined CTM in August 2022 and holds the role of Global Chief Operating Officer. She has held various senior executive roles within travel, government and financial services. Eleanor is commercially driven, values focused and passionate about leading high-performance teams to support a business growth agenda. Eleanor is skilled in developing and executing customer-centric business strategies, leading large-scale change initiatives, and achieving operational excellence. Eleanor holds a Master of Business and is a Graduate of the Australian Institute of Company Directors.

Ana Pedersen
Global Chief Commercial Officer
Ana Pedersen joined CTM as Global Chief Commercial Officer (CCO) in 2024, where she leads the company’s global efforts to drive revenue and EBITDA growth. In this executive role, Ana oversees activities relating to global sales, account management and supplier relations by implementing strategies to enhance customer satisfaction, strengthen global market presence and drive technological innovation.
With over 25 years of experience in the corporate travel industry, including global sales and hotel strategy leadership roles at BCD Travel, Ana is well-positioned to capitalise on emerging market trends and customer needs, driving significant revenue growth opportunities across the CTM Group of travel brands.
Known for her strategic vision and ability to build high-performance teams, Ana is passionate about cultivating strong global supplier relationships, implementing cutting-edge technology solutions, and fostering a collaborative corporate culture that aligns with CTM’s strategic objectives. Fluent in multiple languages, Ana is recognized for her global perspective and ability to deliver transformative results in dynamic and diverse markets.

Shelley Sorrenson
Global Chief Legal Officer & Company Secretary
Shelley Sorrenson joined CTM in November 2021 as Global Chief Legal Officer and Company Secretary. Shelley is a pragmatic and commercially driven corporate legal and governance practitioner with over 15 years of experience. She has served as General Counsel and Company Secretary of ASX-listed and unlisted financial services companies and held roles at the Australian Securities and Investments Commission and in private practice. Shelley holds a Bachelor of Justice, Bachelor of Laws and a Master of Laws. Shelley is a Member of the Australian Institute of Company Directors and an Associate of the Governance Institute of Australia.

Ewen Crouch AM
Chairman
Independent Non-Executive Director
Director since March 2019
Ewen Crouch was a Partner at Allens from 1988-2013. He served as a member of the firm’s board for 11 years, including 4 years as Chairman of Partners. His other roles at Allens included Co-Head Mergers & Acquisitions and Equity Capital Markets from 2004-2010, Executive Partner – Asian Offices from 1999- 2004, and Deputy Managing Partner from 1993 – 1996. He was a Director of Mission Australia from 1995, including as Chairman from 2009, until retiring in November 2016, and served as Chairman and Non-Executive Director of AnteoTech Limited from 2022 – 2025.
Mr Crouch is a Non-Executive Director of BlueScope Steel Limited (since March 2013) and a Director of Jawun (since September 2015). He is a Fellow of the Australian Institute of Company Directors and served as a member of the Takeovers Panel from 2010-2015, as a member of the Commonwealth Remuneration Tribunal from 2015-2019, as a Director of Sydney Symphony Orchestra from 2009- 2020 and as a Non-Executive Director of Westpac Banking Corporation from 2013 to 2019.

Jon Brett
Independent Non-Executive Director
Director since January 2020
Jon Brett was formerly an Executive Director of Investec Wentworth Private Equity Limited, and an executive of Investec Bank (Australia) Limited. He was previously the CEO of Techway Limited which pioneered internet banking in Australia. Jon brings extensive strategic, board and management experience to CTM, particularly in the areas of finance and corporate advisory.
Jon is currently a Non-Executive Director of Raiz Invest Limited (since November 2023). His former directorships include Godfreys Group Limited, The Pas Group Limited, Infomedia Limited, President of the NRMA and Vocus Group Limited since its listing on the ASX.

Sophie Mitchell
Independent Non-Executive Director
Director since September 2019
Sophie Mitchell has over 30 years of corporate advisory, capital markets and equity research experience. She retired from Morgans in June 2019 after over a decade as Executive Director in Morgans Corporate and, prior to this, she was Morgans’ Head of Research.
Sophie is currently concentrating on her Board roles and is a Non-Executive Director of Firstmac Limited (since November 2022), NZX-listed Tourism Holdings Limited (since December 2022), Myer Family Investments Limited (since December 2020), Morgans Holdings (Australia) Limited (since March 2018) and the Morgans Foundation Limited. She was Chairman and Non-Executive Director of Apollo Tourism & Leisure Limited from 2016-2022, a Non-Executive Director of Flagship Investments Limited from 2008-2021, a board member of the Australia Council for the Arts, and a member of the Takeovers Panel between 2009 and 2018.

Marissa Peterson
Independent Non-Executive Director
Director since October 2022
Marissa Peterson is President and CEO of Mission Peak Executive Consulting, a Silicon Valley leadership coaching business, and currently serves on the Board of US Based company Employee Owned Brands. She is based in the United States and brings extensive experience in governance, technology and digital transformation, and executive development.
Mrs Peterson holds a Bachelor of Science in Mechanical Engineering and an Honorary Doctorate in Management from Kettering University, and an MBA from Harvard Business School.
Mrs Peterson’s extensive board experience includes past roles as Chairman of optical communications solutions company, Oclaro, between 2013 and 2018, and as a Non-Executive Director of ASX-listed Ansell, from 2006 to 2021. She has also been a Director of a range of US-based companies including Humana, Supervalu, Children’s Hospital of Stanford, Quantros, Covisint, and was a Board Trustee of Kettering University.

Jamie Pherous
Executive Director, Managing Director
Director since May 2008
Jamie Pherous founded Corporate Travel Management Limited (CTM) in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.
Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.