Customer service excellence is in our DNA
We understand that business travel is complex, requiring an intricate understanding of your business’s unique objectives, travel trends and traveler preferences to deliver results.
As such, we provide our customers with the support and service of a local, dedicated travel management team, led by a strategic account manager and supported by a highly experienced travel consulting team who will personally support your business and your people at every step of the journey.
Whether it’s implementing a complex travel program, solving a tricky itinerary, or providing emergency travel support – our team are on hand to guide you through it.
CTM's staff are unsurpassed in travel experience. Supported by their online platform (Lightning) and reinforced with 24/7 emergency help, why would you use anyone else!
- Westside Corporation -
Dealing with CTM is always an easy experience. The service delivery from consultants is world class.
- LOGOS Property -
We have a strong relationship with our CTM Account Manager. He's always available to discuss ideas and endeavors to provide a range of solutions.
- Arup -
Friendly support wherever and whenever you need it
Unlike many travel management companies, CTM provides localized after-hours emergency travel support to our customers. We do not outsource our consulting, so you can enjoy greater peace of mind knowing that friendly, local and knowledgeable assistance is available to you anytime and anywhere you need it.
Best-in-class service and expertise
CTM is a multi-award winning provider of travel management services globally – we are extremely proud that our people are continually recognised as being best-in-class for customer service and account management.
Every one of our expertly trained employees, from senior management through to travel consultants, have been specifically selected to ensure that our operational model adds value to our clients at every level of our service offering.
Experience the CTM difference today.Contact our team
People are the core of our success
Discuss your travel program needs with our expert team today.
You might also be interested in...
Return on investment
CTM’s simple ROI philosophy means that for every dollar spent on our travel management services, we’ll return more in savings.Find out more
We provide customers with a range of technology solutions, giving you greater control over your travel management solution.Find out more
We're proud of our results, but don't just take our word for it! Take a look at our customer case studies.Find out more