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26 May 2022

CTM appoints global head of ESG and sustainability


Corporate Travel Management (CTM) has appointed John Nicholls as Global Head of ESG and Sustainability in a newly created global role designed to further elevate CTM’s sustainability strategy and customer solutions.

Prior to joining CTM, John successfully delivered carbon reduction initiatives and social benefits to improve sustainability visibility and performance for national and global organizations across the public and private sectors including Defense and Government, Social Infrastructure and Infrastructure Services, Transport, Telecommunication, Oil and Gas, and Construction industries.

Experienced in delivering operational excellence, John is degree qualified in Environmental Science, an accredited professional within Infrastructure Sustainability (ISAP), and has expertise in aligning organizations to sustainability performance standards including the United Nations Sustainable Development Goals (UNSDG), CDP, National Greenhouse and Energy Reporting (NGER) Scheme, S&P Global, and Global Reporting Initiative (GRI) Standards. CTM Managing Director, Jamie Pherous, said ESG is a growing priority for the company, its customers and the broader travel industry, and welcomed John to the team at a pivotal time as business travel activity returns at speed around the world.

“Being a service industry, CTM’s carbon footprint is relatively light. The best way we can help to make a positive impact on the planet is by putting our technology and insights into the hands of thousands of businesses across the globe, to enable them to make more informed decisions around their travel activity and supply chain.

“Our suite of sustainable travel solutions leads the industry and is highly aligned to our customers’ feedback and needs. They want to make more informed and sustainable travel decisions while driving growth and sustainability for their business, and they understand that business travel is a key enabler of those outcomes,” said Mr. Pherous.

Reinforcing the importance of ESG to corporate customers, CTM’s 2022 Global Customer Survey found that 56.8% of respondents seek environmental sustainability features when selecting an airline, hotel and car rental provider, and 70.3% of respondents said access to information relating to supply chain sustainability strategies will be “important” to “very important” in the coming 12 months.

Mr. Nicholls added, “I am looking forward to progressing the proactive work with our key stakeholders to build upon existing initiatives such as the CTM Climate+ program and sustainable aviation fuel agreements with partners like Delta Air Lines to drive positive, measurable outcomes for the environment, our customers and the communities we operate in.”

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